Request Data or Account Deletion

You can request deletion of your wardrobe data (while keeping your account) or complete deletion of your account and all associated data — no login required to submit this request.

What would you like to delete?

Delete my wardrobe data only Clears your closet items, photos, outfit logs, and receipts. Your account and sign-in credentials are kept — you can continue using Eko Edit immediately. Delete my account and all data Permanently removes everything, including your account credentials. You will no longer be able to sign in.

What will be permanently deleted

All wardrobe items — clothing data, tags, categories, sizes, costs
All outfit log entries (Lookbook history)
All uploaded photos — clothing item images and receipt images stored in Firebase Storage
All receipt scan records and AI-extracted receipt results
All wear statistics (wear counts, cost-per-wear data)
All cloud backup data

What is kept: Your account credentials (email/password or Google Sign-In link) and subscription status remain intact. You can sign in and start fresh immediately after deletion is processed.

Data not automatically deleted (either option):

Feedback submissions — if you submitted in-app feedback, those records are retained for quality improvement and are not removed by this request. To request removal of your feedback records, email support@theekosystems.com with the subject "Feedback Record Deletion."
Anonymized crash and analytics data (contains no personal identifiers) may be retained per Firebase's default data retention periods.

Timeframe: All data listed above will be permanently and irreversibly deleted within 30 days of your confirmed request. You will receive an email confirmation within 48 hours of submitting your request.

Option A — Request directly in the app

Both options are available from within the Eko Edit app:

Data deletion (keep account): Settings → Support & Privacy → Request Data Deletion
Full account deletion: Settings → Support & Privacy → Delete All My Data

You can also navigate there via: Settings icon (top right of the Closet screen) → scroll to Support & Privacy.

Option B — Submit a request here

If you no longer have access to the app, fill in the form below. No account login is required. Your selection above will be included in the request.

Request received. We will send a confirmation to your email address within 48 hours and complete the deletion within 30 days.

Something went wrong. Please email us directly at support@theekosystems.com.

You can also email us directly at support@theekosystems.com with the subject "Data Deletion Request" or "Account Deletion Request" and your registered email address.